Parts Supervisor
Arnold Clark
- Aberdeen
- Permanent
- Full-time
- Overseeing the daily activities of the Parts department, making sure customer service is a priority.
- Coaching and developing staff via one-to-ones and appraisals.
- Proactively monitoring KPIs and implementing action plans to meet set business goals.
- Working with customers, interpreting their requirements and giving advice on any additional parts and services they might need.
- Ensuring that there is good communication between staff and customers, both internal and external.
- Creating and adhering to a trade marketing structure to promote your branch activity.
- Proven experience working within a parts role.
- Fantastic communication and influencing skills.
- Strong leadership skills and the ability to work well in a team, even under pressure.
- High standards of numeracy.
- Experience of dealer management and parts catalogue systems.
- Experience and understanding of budgets and KPIs.
- Ability to manage workload.
- Ability to delegate and share responsibility as required.
- A proactive and positive attitude that can inspire others to maximise their potential.