Digital User Experience Delivery Lead
Turning Point
- Manchester
- £36,000 per year
- Permanent
- Part-time
- Experience working with one or more enterprise level CX technology stacks and MarTech (incl CMS)
- Passion and vision for creating and managing effective and engaging customer and user experience
- Logical and analytical, you have an ability to spot patterns and issues in our current solutions
- Confident project manager who can juggle multiple projects and tasks with ease
- Ability to communicate and influence effectively with stakeholders from different disciplines and seniority levels across the business
- You want to continually learn and develop your Experience and Technology skillsets
- Experience within the customer service or healthcare sectors are also highly desirable
- Are empathetic, kind, and want to work in a small but energetic team in a large and diverse organisation
- Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
- 32 days' paid holiday a year, increasing to 33 days. Plus the option to buy additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family
- Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!