Claims Administrator
Pronel Recruitment
- Camperdown, KwaZulu-Natal
- Permanent
- Full-time
- All administrative duties regarding damage claims
- Claims to be processed within 24 hours from receipt - all supporting documents must be attached
- Creating purchase orders for suppliers and preparing invoices for payment by the accounts department
- Liaising with drivers regarding damages to obtain a comprehensive and up-to-standard driver statement
- Liaising with driver trainer to create awareness of risk areas
- Investigate each claim and make recommendations on risk areas and note the root cause
- Ensuring a signed Acknowledgement of Debt is timeously loaded on the system
- Consistent follow-ups with panel beaters rand clients regarding status of repairs
- Updating of damage register
- Reporting of risk assessments on a weekly, monthly and year-to-date basis
- Establish when drivers are more prone to damages in relation to their duty schedule
- Identification of trends and the reporting thereof with the aim to prevent losses
- Adhering to company policies and procedures, as well as assisting management with claims
- Grade 12
- Previous experience with processing insurance claims
- Tertiary qualification in insurance advantageous
- Proficiency in Microsoft Office
- Excellent verbal and written communication skills
- Meticulous planning and adherence to deadlines
- Ability to thrive in a pressurised environment
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