About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Beijing’s most dynamic business and residential area – the Liangma area of CBD (Central Business District) in northeastern Chaoyang. Four Seasons Hotel Beijing is minutes from the 798 Art District, Third Diplomatic Precinct and Sanlitun entertainment area. Chinese tradition meets modern comfort and style in this calming 5-star sanctuary of refinement, style and highly personalised service by sanctuary of refinement, style and highly personalised service by the world’s leading luxury hotel brand. Four Seasons showcases a landmark, exclusive address that beats to the pulse of China’s compelling landmark, exclusive address that beats to the pulse of China’s compelling capital. It unites like-minded sophisticates from East and West, and connects them to the best of Beijing’s culture, prestige and vitality. Exuding all the warmth and flair of its surroundings, the Hotel is a welcoming enclave that instills a sense of pride and belonging. Two signature restaurants, a world-class spa and the city’s finest event space offer an ease and elevation of service and comfort that is uniquely Four Seasons, beating to the pulse, prestige and vitality of China’s cultural heart.About the roleThe Four Seasons Hotel Beijing is looking for MIT who shares a passion for excellence and who infuse enthusiasm into everything they do. Working in Rooms Admin, MIT reports to Director of Rooms.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:
Commitment to supportive teamwork and open communication
Responsibility for ongoing enhancement of their skills and performance
Recognition of personal accountability for their own actions and the outcomes of those actions
An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.What you will do1.Manager the staff at the relevant departments while training the specific set of skills adherent to an Assistant Manager Role in Rooms Division. As such the following is a guideline of specific tasks and essential functions: Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups accordingly to guest preferences and request.2.Supervise the staff at the relevant departments while training the different set of responsibilities adherent to the roles of: Front Desk Supervisor, Housekeeping Supervisor, Concierge Supervisor, Executive Lounge Supervisor, Guest Services Supervisor. During the first rotation of 6 months.3.Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Work closely with Security to ensure guest and staff safety is priority.4.Routine rounding of the hotel environment including Front & Back of the House, Food & Beverage outlets and public spaces to ensure everything is in working condition. Reports any damages or repairs work on a timely manner and follow up the work has been completed. Ensures that employees grooming are up to standard. Keep Division and Department Head well informed of any area of concerns.What you bring1.College graduate or Certificate.2.Good communication skill.3.Intermediate English ability.4.Mandarin speaking is a must and work authorization in China is required.5.At least 2 times of more than 3 months internships.What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Various staff activities and celebrations including birthday leave
Schedule & Hours
40 working hours per week
Willing to take flexible shifts arrangement based on work requirements
Learn more about what it is like to work at Four Seasons – Visit us:WeChat: 北京四季HR
