Field Service Engineer
Tal.AI
- Northern Ireland
- Permanent
- Full-time
- Experience in a similar customer-facing environment working to achieve customer service levels.
- Mechanically competent to a high standard.
- Electro-mechanically and IT competent to a high standard.
- Mechanically competent.
- Good IT skills, able to learn or already have skills in IT networking and software.
- Understands local Health and Safety regulations and works within company guidelines.
- Effectively represents the Company whilst meeting the needs of the business partner; develops partner relationships through trust and performance.
- Is flexible and can prioritise, plan and monitor own activity, performance and progress.
- Possesses first class customer service and communication skills; written and oral.
- Logical trouble shooting skills and capability to isolate problems at PCB or component level.
- Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings.
- Understanding of AC/DC power distribution and digital/analogue circuitry.
- Must be available for on call (on a rota including weekends with additional payment).
- Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication.
- Holder of a Drivers Licence.
- Company car provided
- 25 days' holiday a year with the opportunity to buy up to five additional days each year
- Competitive Company pension scheme
- Ongoing training and development
- Private medical insurance for all employees
- Life assurance
- Employee assistance programme
- Loyalty awards
- Employee wellbeing events and Mental Health First Aiders
- Free office parking (main offices)
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