Client Executive, Health & Benefits

• Follow H&B APAC Target Operating Model standard process.
• Work closely with external Business partners, Operations, Claims and other internal stakeholders to generate full-service solutions for day-to-day client enquiries, including movement processes, claim support, and follow ups to support the client relationship for the assigned client portfolio.
• Well prepare for proposals as per client’s request, including but not limited to meeting files, claim reports, benefits presentations, minutes meetings, communication kits..ect.,.
• Responsible for managing various events such as clients trainings, health talk sessions, market seminars….ect,.
• Assist in resolving any administrative problems which may not be limited to renewal and tenders.
• Take on Operational tasks as identified by Supervisor.
• Perform other duties which may be assigned by Supervisor.

• University degree.
• Computer Literate, WinWord, Excel, Power Point.
• Excellent English in both written and spoken skills.
• At least 02 years at client servicing role, prefer in healthcare insurance.
• High integrity and Teamwork.
• Proactive and autonomous.
• Long-term commitment.
• Good communication, time management and problem-solving skills.
• Client-oriented, innovative and critical sense.
• Be able to work under high pressure.

Willis Towers Watson