Mandarin speaking job - Marketing and Corporate Communication Manager (Banking)-London-rj
People First
- London
- Permanent
- Full-time
- up to £55k depending on experience + bonus
- Permanent - Hybrid
- Greater London
- Ref: 22483
- speak and write fluent Cantonese and English
- have solid Corporate Communications experience (NOT Marketing Communications or Digital Marketing)
- have strong written skills on script and press release
- are good at creative writing and preparing presentation
- To formulate and execute marketing strategy for the branch with an aim to promote businesses and upkeep the reputation of the branch
- To carry out business support function by way of MI report preparation and data analysis within the Business Development Department to help the department achieving departmental targets.
- To keep abreast of internal and external regulatory updates and align the departmental manual and procedure with the latest requirements.
- To perform data analytic in presentation and assist Department Head to formulate business strategies based on historical performance and predictive analysis
- Design and branding
- Copywriting, translation and editing
- Media management
- Advertising
- E-channel content management
- Customer communication
- Internal communication
- Events
- Draft annual business plan
- Draft annual 5-year business plan
- Draft Powerpoints for GMs meeting (yearly plus ad hoc)
- Draft papers for proposals to Head Office (HO), e.g. project expenditure, organisation realignment / headcount, special expenses
- Preparation of presentation and reply letter (annually) to regulator
- Assist in HO Modern Slavery and Human Trafficking Statement updates
- Monitor google reviews, Q&As, and app reviews
- Collate monthly return
- Call meeting monthly and set agenda
- Report marketing-related matters for review and approval
- Assist in carrying out agreed actions
- Write minutes of meeting
- Support New Product Evaluation and New Product Approval Process (e.g. completion of forms)
- Review those under the purview of Business Development Committee, Executive Committee and ESG Task Force
- Maintain and regularly update Reputation Risk Management Manual
- Maintain and regularly update Advertising and Business Policy Guidelines for New Product Approval Procedures (with appendices and annex)
- Set agenda, prepare papers and chairman’s notes, attend meetings, take minutes (quarterly)
- Assist in other communications with members and external parties
- Organise annual dinner (secure venue, invite speakers, process payment)
- Write speech for the Chairman
- Assist in other ad hoc activities (e.g. line up professional firms to share in meetings)
- Act as the contact point for the Chinese community; refer community requests to management / ESG Task Force
- Sponsorship and donation screening and management
- Financial literacy content creation and distribution
- Event organisation, e.g. financial literacy for the community
- Responsible for customer education materials
- Write minutes for ESG Task Force (quarterly)
- Draft responsible citizens return - community activities and ESG Reporting - Quantitative Data Collection (annually)
- Review write-ups and translations
- Supplier management (marketing-related)
- Corporate items order processing and stock management (including store room 5)
- Manage other corporate items (e.g. core value posters ordering and replacement)
- Source and order ad hoc customer campaign items locally
- Market condition highlights for monthly Financial Performance Report (monthly)
- Manage annual FT contract, usage data and user subscriptions
- Processing and submitting marketing and community payments
- University graduate.
- Proficient in spoken and written Cantonese and English.
- Solid experience in marketing function in regulated industries.
- Good knowledge of the UK banking practice and relevant regulatory requirements.
- IT literate and strong knowledge in the use of Word, Excel and Powerpoint.
- Strong communication and interpersonal skills and good attention to details.
- Project and event management skills.
- Experience in using PowerBI.
- Experience in using CRM software.
- Data analytic skills.