Customer Service Assistant

Ritz Recruitment

  • Birmingham
  • £44.00 per hour
  • Temporary
  • Part-time
  • 15 days ago
  • Apply easily
Part-Time Customer Service Assistant, Birmingham, B4Temporary Ongoing - £11.44 per hour - Weekly Pay - Immediate Start24 hours/3 days a week on a rotating schedule, including weekendsGreat opportunity to join a dynamic team at a bustling student accommodation in Birmingham. We are seeking a proactive and motivated Customer Service Assistant with excellent front of house skills to provide exceptional support and service to our residents.Key Responsibilities:
  • Respond to and resolve student inquiries
  • Manage incoming deliveries
  • Process rent payments
  • Provide reception and customer service assistance
  • Maintain and update IT systems
  • Support the Manager in all areas, including marketing and sales
  • Prepare reports and documentation
  • Participate in face-to-face marketing activities
  • Conduct room inspections
Qualifications and Experience:
  • Proven Customer Service, Front of House or Reception experience
  • Hotel experience would be an advantage
  • Friendly and approachable demeanour
  • Strong problem-solving skills
  • Ability to take initiative
  • Skilled in handling sensitive issues
  • Team player with a positive attitude
  • Proficient in IT
Apply now for immediate consideration.(Ritz Rec Emp Bus)

LogicMelon