Customer Service Assistant
Ritz Recruitment
- Birmingham
- £44.00 per hour
- Temporary
- Part-time
- Respond to and resolve student inquiries
- Manage incoming deliveries
- Process rent payments
- Provide reception and customer service assistance
- Maintain and update IT systems
- Support the Manager in all areas, including marketing and sales
- Prepare reports and documentation
- Participate in face-to-face marketing activities
- Conduct room inspections
- Proven Customer Service, Front of House or Reception experience
- Hotel experience would be an advantage
- Friendly and approachable demeanour
- Strong problem-solving skills
- Ability to take initiative
- Skilled in handling sensitive issues
- Team player with a positive attitude
- Proficient in IT
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