Regional Fuel Quality Manager
Puma Energy
- Johannesburg, Gauteng
- Permanent
- Full-time
- Support the sales team to identify and develop customer value and cost savings opportunities to develop comprehensive CVP’s (Customer Value Proposition) to build sustainable business.
- Active direct on-site engagement with the key stakeholders at these prospect customers to understand their activity and identify their issues with a view to provide an offer that would add value.
- Assist the sales team to handle and resolve customer enquiries, complaints, queries and if required undertake trouble shooting visits at the customer site, Root Cause Analysis (RCA)
- Support the sales team to undertake technical surveys at customer sites to understand the customer fuel system requirements and current methods of operation.
- Assist the sales team to set-up and manage solution evaluations, including agreed upon evaluation KPI’s, at customer sites and develop a robust business case process on demonstrating the value of our products back to the customer after the evaluation has been completed.
- •Comply and support the Quality Management system in all aspects of the role.
- Adopt and implement the principles of continuous improvement.
- Ensure the awareness of customer requirements (internal & external) are promoted throughout the business.
- Review, monitor and provide feedback on the effectiveness of the fuel quality management system.
- Engage, support and continuously improve communication processes that support the quality management system and provide positive outcomes for the business, customers and key stakeholders.
- Preferred Post graduate university / Bachelor degree in Mechanical Engineering,
- Min 10 years’ experience in fuel quality management.
- Affinity to additives technologies is an advantage
- Deep understanding of the Downstream Oil & Gas Business
- Strong analytical skills
- Be a strong team player
- Work on multiple projects concurrently.
- Strong and hands-on problem solver
- Highly motivated
- Strong work ethics
- Ability to interact with large external clients and vendors as well as key internal stakeholders
- Strong knowledge of Microsoft Office Suite applications; Presentation tools and programs
- Ability to travel extensively
- Fluency in verbal and written English mandatory
- Fluency in French is useful.