Motability Specialist
Pentagon Group
- Nottingham
- Permanent
- Full-time
- Are you able to be a positive company ambassador?
- Do you have a genuine passion for people, making them the main focus in everything you do?
- Are you prepared to provide an outstanding customer buying experience?
- 30 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
- Take the time to talk to people and build genuine rapport in order to identify exactly what your customer needs, turning opportunities into business.
- Exceed customer satisfaction and promote long term profitability for the Dealership & Group.
- Telephone prospect new and existing customers.
- Conduct customer meetings to secure orders and have full involvement in all processes up to and including delivery.
- Effectively promote and sell additional items such as GAP, paint protection, service plans and warranties.
- Ensure all administration is completed correctly and compliance is adhered to at all times.
- Exceptional Customer Service skills.
- Strong and effective communication skills alongside telephone prospecting experience
- Motivation and drive alongside enthusiasm and passion for your job
- The ability to deliver a first class customer buying experience.
- An ability to perform well under pressure.
- An organised and methodical approach to work.
- Knowledge of IT Systems including Microsoft Office
- A full, UK driving licence.
- The successful candidate must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.