Collections Specialist
Assurant
- Bothell, WA
- Permanent
- Full-time
- Resilience and persistence to navigate challenging situations, maintain composure under pressure, and work towards debt resolution with determination.
- Strong negotiation abilities to reach mutually beneficial payment arrangements and resolve payment issues effectively.
- Handling challenging customers, hostile interactions, and difficult situations with professionalism and conflict resolution skills.
- Working towards meeting collection targets while maintaining quality customer service and compliance with regulations.
- Managing emotional stress from demanding interactions, balancing empathy with the need to collect debts, and maintaining well-being in a high-pressure environment.
- This position earns a base pay of $17/ hour and uncapped commissions. New employees earn an average of $50,000 -$70,000 their first year then $70,000 - $100,000 in second year (income is performance driven).
- Health and wellbeing benefits start on day 1 of employment.
- Competitive 401 (k) match, generous PTO and holiday time off
- Healthy work/life balance with no late night or weekend hours
- Training and growth potential
- High school diploma or GED required
- While working remotely, it is required to have internet services with a minimum internet download speed of 15 Mbps and a minimum upload speed of 3 Mbps. You can test your internet speed at www.speedtest.net or by contacting your service provider.
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at .For U.S. benefit information, visit . For benefit information outside the U.S., please speak with your recruiter.What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture .Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.