Administrator, National HR, Cheltenham
Crowe
- Cheltenham, Gloucestershire
- Permanent
- Full-time
- Support the National HR department in a broad range of administrative duties, within your allocated office/s
- Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers
- Accurately and comprehensively collate information in readiness for payroll reporting
- Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files
- Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion
- Carry out Right to Work checks for new employees and alert a senior team member of any visa queries
- Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications
- Process DBS checks
- Respond to work experience and intern queries
- Produce simple reports and manipulate people data
- Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary
- Process HR-related expenses, if required, for the National HR team
- Process HR related filing/e-filing for the National HR team
- Provide cover for equivalent team members and their client groups when they are absent
- Travel to the different regional offices as required
- Excellent administrative skills and experience
- Demonstrable customer service skills
- Able to analyse information quickly and respond as necessary
- Professional and personally credible
- Collaborative - able to work well with a range of people
- Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose
- An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function.
- Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times
- Strong, demonstrable administration experience with an understanding of HR procedures
- Excellent interpersonal, oral and written communication skills
- Excellent attention to detail
- Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint
- Confident in handling and manipulating numerical data and calculations
- Understanding/working knowledge of Access or other HR database system/s
- Experience of working in shared services and/or experience working within professional services advantageous
- Experience in payroll and/or financial administration