Research Director - Transport & Infrastructure
Ipsos
- Manchester
- Permanent
- Full-time
- Taking responsibility and accountability for overall delivery and quality of projects (including large and complex multi-year projects).
- Designing research methods which stand up to scrutiny, providing clients with quality and innovation.
- Overseeing all aspects of the project lifecycle, from inception to design of questionnaires and sample strategies, to leading analysis plans and delivering final data and reporting outputs.
- Signing-off deliverables (e.g. questionnaires, presentations and reports) which meet clients' and stakeholders' objectives, adopting creative approaches where relevant.
- Leading proposals and revenue generation, including making pricing recommendations.
- Developing a strong understanding of our clients' needs and helping to grow our business. This includes leading growth through responsibility for a key client account, and/or growing our business in new areas - with new clients, or in new research methodologies or advisory and consultancy areas within transport and infrastructure.
- Communicating effectively with clients, internal and external suppliers, and internal colleagues both in writing and verbally.
- Supporting and supervising team members to deliver work, and supporting the team lead to effectively manage the team - for example through resourcing and contributing actively to business planning and development.
- Effectively overseeing relationships with suppliers and internal operations colleagues to ensure the objectives of the research are met on time and to budget.
- Being accountable for the financial performance and overall quality of projects.
- Contributing to the successful working of the Transport and Infrastructure team and its positive, supportive environment where people are encouraged to challenge themselves to grow, learn and develop their skills.
- Line management of staff.
- Experience of preparing, writing, costing and pricing proposals typically between £100k - £1m - including for Government. Experience of Government procurement and proposal processes is essential.
- Desire to lead a key client account relationship and to grow our business.
- Excellent client handling and supplier negotiation skills.
- Excellent quantitative and mixed method research skills. This includes the ability to develop high-quality research materials meeting client objectives, and to interrogate quantitative and/or qualitative research findings to construct strong narratives on studies that make impact.
- Ability to lead multiple projects at any one time, to deliver quality and profitable work.
- Confident and clear written and verbal communication skills, including experience of preparing presentations and written reports with a high level of accurate use of English.
- Ability to support other members of the team to develop their research and project management skills.
- Line management experience.
- An interest and enthusiasm for transport & infrastructure policy, ideally with experience in this area.