High School Intern

Western Union

Santa Ana, San José
Prácticas
Tiempo completo

Hace 14 días

High School Intern – Santa Ana, Costa RicaAre you looking to play a key role in helping to grow our operations around the world from one of our Talent Centers? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a High School Intern.Western Union powers your pursuit.In this role, you will operate within any of our departments for the Talent Center located in Costa Rica. Your role is key to act as a Junior Specialist of a specific area of expertise such as Compliance, HR, Finance, Accounting, Technology, or any other administrative field. You will play a pivotal role in learning all internal procedures by performing enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity.Role Responsibilities

Follow prescriptive guidelines and company procedures regarding enhanced customer due diligence investigations.
Perform in-depth analysis of customer activities that undergo enhanced due diligence.
Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary.
Make independent case decisions based on company policies and procedures. Clearly document findings and the rationale behind decisions made on each case. Escalate specific cases to Western Union stakeholders or other investigative groups as applicable.
Actively contribute to the team's knowledge base by sharing insights and experiences.
Support the team to ensure adherence to compliance requirements.

Role Requirements

Current student at Technical High School program.
Intermediate English Proficiency.
Demonstrated strong analytical, investigative, and problem-solving skills and high attention to detail.
Ability to identify compliance risks and escalate when appropriate.
Working knowledge of MS Office, especially strong MS Excel skills.
Experience making independent work-related decisions following company policies and procedures.
Team player with strong collaborative skills.
Ability to interview customers when necessary.
Ability to work with a high level of autonomy.
Experience in conducting public database research.
Strong written and verbal communication skills.

We make financial services accessible to humans everywhere. Join us for what’s next.Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people atBenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( . Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Costa Rica- specific benefits include:

Continuing Education
Transportation services options
Parking spaces
Hybrid model work
Flexible Working Schedules if applicable
Cafeteria Subsidy

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.Estimated Job Posting End Date: 05-31-2024This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Western Union

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