B2B Sales Support Manager W/M

• Europcar® - he European leader of car rental and light commercial vehicle rental,
• Goldcar® - the low-cost car rental Leader in Europe,
• Ubeeqo® - one of the European leaders of round-trip car-sharing (BtoB, BtoC).

• Project Leadership:

• Lead and contribute to key projects to improve sales processes, project delivery, and overall customer and employee experiences.
• Act as a central figure in project planning, execution, and successful delivery.
• Sales Cycle Enhancement:

• Collaborate with cross-functional teams to identify opportunities for optimising the sales cycle, ensuring efficiency and effectiveness.
• Implement strategies to streamline processes and reduce friction in the sales journey.
• Communication Excellence:

• Ensure clear and consistent communication to countries regarding project updates, roadmaps, and any changes impacting the sales landscape.
• Facilitate open communication channels to address queries and concerns promptly.
• B2B Experience Improvement:

• Constantly evaluate and enhance the B2B experience, seeking innovative solutions to elevate customer satisfaction and engagement.
• Work closely with product tech teams to implement technology-driven improvements.
• Stakeholder Collaboration:

• Foster strong relationships with key stakeholders, including countries, product tech teams, and brand experience experts.
• Act as a liaison between departments to ensure alignment and cohesive project execution.
• Roadmap Development:

• Develop and maintain clear roadmaps outlining the trajectory of sales support initiatives, project timelines, and milestones.
• Regularly update and communicate roadmaps to all relevant stakeholders.
• Continuous Improvement:

• Proactively identify opportunities for process improvement and efficiency gains in the B2B sales support domain.
• Implement best practices to elevate the overall quality of support services.

• Internal: Strong coordination role with countries SME Directors/ Leads, and all concerned internal services (IT, e-com, RCM, reporting, controlling)
• External:Punctual collaboration with agencies.

• Sales, Marketing and E-commerce experience
• Experience working in project mode, coordinating initiatives with several departments and deploying them across countries, with a special focus on e-commerce issues.
• Minimum experience of 3 years in a sales management position
• Fundamentals on Revenue and Capacity Management are a plus.
• Proven track record of achieving targets and driving sales growth in a mature business.
• Strong leadership skills and an ability to inspire sales teams
• Must possess good organisational, analytical, and sales management skills.
• Ability to work independently as well as on cross-functional teams.

• Strong initiative, self-motivation and interpersonal skills

• Must possess strong written and oral communication skills (in English (mandatory).
• French is considered advantageous.
• Other language skills are highly desirable.

• Salesforce
• Microsoft Applications
• Google Applications

• Results-driven and motivated by success, able to prove and substantiate a progressive career to date.
• Inquisitive and intelligent with a lateral thinking attitude
• Clear communicator with the aptitude to gain trust and confidence of both clients and colleagues
• Ability to analyse data and identify route causes
• Able to work unsupervised and to successfully complete tasks within tight deadlines. Will adapt comfortably working both independently and as part of a team
• Willingness to stay highly informed about the market and any potential changes
• Ability to establish and maintain positive professional relationships
• Comfortable and previous in an international matrix organisation

Europcar