Service Advisor
Volkswagen
- Edinburgh
- £25,000-35,000 per year
- Permanent
- Full-time
- Able to adapt to in house system
- Experience in a similar role within an automotive environment
- Experience of working within a customer service environment
- Strong administration skills
- Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
- Excellent communication skills
- Ability to work to deadlines and timeframes
- Flexible and adaptable approach
- Full UK Driving Licence
- Eligible to work in the UK
- Dealing face to face with customers
- Ensuring that customers are given exceptional levels of service
- Using specialised software be required to price jobs and upsell
- Dealing with phone calls quickly and efficiently
- Plan the workshop day
- Ensuring that you maximise workshop efficiencies and profit
- Invoicing and taking payment from customers
- Keeping the reception area tidy
- The chance to join a well-established company
- The opportunity to become part of a hardworking, dedicated team
- To showcase your knowledge and experience