Req ID: 262538 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Senior Specialist to join our team in Chennai, Tamil N du (IN-TN), India (IN). As a BMC ITSM Developer, the candidate will be responsible for developing and providing support on BMC Helix 20.02 and above Required Skill set: Experience in customization of BMC Remedy applications - Versions >=18.. Experience in Installation and / or configuration of BMC Remedy applications ( >=ITSM 18..) Experience and Technical Knowledge on DWP, Smart IT, Smart Reporting, Innovation Studio, D2P, HDM, Upgrade process is a must Experience in Integration including Rest API, SOAP and Web API's, Experience in Technologies like Jitterbit will be an added advantage Experience in Data Migration process including but not limited to DMT and HDM. Under general / Minimal directions design, implement, and maintain the Application and corresponding ITSM modules The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools Implement integrations with BMC Remedy applications and Various API's Draft technical installation, configuration and customization specification documents Design custom or product-based solutions based on BMC Remedy applications Estimate level of effort to design or deploy products or solutions Knowledge of ITIL compliance processes and ITSM suite capabilities Skills Required: Must have minimum 5+ years of >=ITSM 9.. development OR Architect level experience Must have good knowledge of Local area network, TCP/IP protocol, internet connectivity and Databases. Formal Helix / Remedy >=20.02 training is an advantage Excellent analytical and troubleshooting skills Very good communication skills Should have development and support experience on AR System, ITSM, Atrium CMDB, SRM, SLM and RKM (all >=9.. version) and dependency impacts of any changes or updates.
