Senior Implementation Consultant (m/f/d)
Productsup
- 's-Hertogenbosch, Noord-Brabant
- Vrijwilliger
- Voltijds
- Learn everything you can about our product and take a deep dive into it from a technical perspective
- Shadow your peers and work with our Implementation and Success teams on demo calls
- Co-lead customer deep-dive calls to define project objectives
- Lead the technical implementation of medium and enterprise client projects
- Depending on the implementation size and complexity, either guide a customer through an implementation or manage a full implementation project with multiple internal and external stakeholders and longer implementation timelines.
- Manage all stakeholders (internal and external) during the implementation process, taking ownership for the project’s success
- Leads project deep-dive calls with customers to scope and plan the technical implementation and determine timelines
- Build project plans, manage deliverables, reports on the status of milestones, and proactively identify project risks
- Provide expert knowledge and best practices on the Productsup implementation process for new customers, in addition to having a high level understanding of 3rd party systems and data models
- 5+ years of experience driving complex software implementation processes in a B2B SaaS environment
- Experience leading a small team through integration projects from planning through execution in a customer-facing environment
- Tech-savy - understanding of 3rd party systems (ERP, PIM, EDI), API integrations
- Strong background in project management and operational process improvement with a passion for e-commerce and backend processes .
- Ability to work in a high energy and rapidly evolving B2B software startup/scaleup environment
- Solution engineering or system integrator experience is a nice to have
- Excellent written and spoken communication skills in English
- A permanent position with an attractive salary at our growing company
- The option to work remotely and flexibly, because we know outstanding talent knows best how and where to work
- A unique and thorough onboarding program where you’ll learn the ins-and-outs of our company and product
- Ongoing internal and external training, plus a yearly learning budget to help you continuously grow professionally and further your career with Productsup
- Opportunities for engaging in our Corporate Social Responsibility initiatives, plus one paid Impact Day per year dedicated to voluntary work
- Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
- The opportunity to take ownership and responsibility, impacting the company’s growth in an international environment with 40+ nationalities
- Employee Assistance Program