Field Service Representative
Semper Valens Solutions
- Augusta, GA
- Permanent
- Full-time
- Serve as a member of the Product Support Team; directly reporting to the Team Lead
- Create, develop, review, validate, verify, and update military training materials
- Develop, review, validate, verify, and update Materiel Fielding Plans
- Develop, review, validate, verify, and update MIL-STD Technical Manuals
- Develop, review, validate, verify, and update Training Conduct Support Packages
- Stay current on TRADOC Development and Instruction standards
- Support New Equipment Training (NET) / New Equipment Fielding (NEF) activities
- Develop and update the LandWarNet
- Monitor and manage Mission Command Support Center (MCSC) trouble tickets
- Incorporate lessons learned from NET/NEF and MCSC to enable modernization
- Support Software Qualification Testing / Software Acceptance Testing
- Support Development, Security, and Operations (DevSecOps) activities
- Support Continuous Integration / Continuous Development pipeline activities
- Prepare and deliver military type briefings
- Prepare and deliver military type reports
- Prepare administrative or acquisition related documentation
- Assist with Total Package Fielding processes to include warehouse operations
- Collaborate and interact with other team members to identify and resolve issues
- Complete other duties as assigned by the Product Support Team Lead
- Must have system integration experience with military networks or Battle Command Systems (i.e., AFATDS, JBC-P, DDS).
- Experience can be a combination of applicable military experience in the following Military Occupational Specialties:
- Electromagnetic Spectrum Manager
- Electronic Warfare Officer / Technician
- Field Artillery
- Network Technician
- Must have an active Secret Clearance
- Ten (10) years minimum of related experience required.
- Bachelors Degree
- Certification in the TRADOC Common Faculty Development-Developer Course (CFD-DC).
- Certification in the TRADOC Common Faculty Development-Instructor Course (CFD-IC).
- Certification in the TRADOC Training Development Capability (TDC).
- Expert communication skills both verbal / writing.
- Expert interpersonal / teamwork / coalition building skills.
- Ability to analyze data, conduct independent research, prepare reports, and create presentations.
- Digital organizational skills (Microsoft Office / Teams or product data management tools).
- Must be able to lift at least 50 pounds.
- Must be willing to travel 50-90% Temporary Duty.
- Ability to work in office and field environments.