Employee Experience Adviser
Schneider Electric
- Monterrey, N.L.
- Permanente
- Tiempo completo
- Answers inbound calls from Canadian, US and Mexican employees.
- Research employee issues in HR Policy, Benefits, Comp and Payroll utilizing online and written reference material.
- Coordinates, administers and communicates compensation plans, benefit plans, disability insurance, life insurance, retirement plans and incentive plans.
- Maintains and accesses a variety of confidential records including personnel files, payroll changes, employment applications, benefit enrollments, executive compensation, incentive plans and departmental budgets.
- Escalates unanswered questions to organizational experts. Maintains contact with employee until issue is fully resolved.
- Documents responses to employee in an online case management system.
- Assists management in identifying trends and issues.
- May be asked to assist with other administrative functions
- This position is accountable for the day to day administration and coordination of company HR programs (training, development, compensation, benefits, etc).
- Recently graduated of Administration, International Trade, Psychology or related majors.
- 1- 2 years experience preferable
- Advanced English
- Advanced Excel
- Customer service oriented
- Williing to make the difference
- Willing to make a career in Human Resources
- Excellent communication skills