Business and Reporting Analyst
Computershare
- Louisville, KY
- Permanent
- Full-time
- Collaborate with the team to design and build reporting solutions that meet project requirements, using standard development procedures and techniques
- Compile, interpret and present findings to operations management team in a clear and concise manner
- Create/monitor various executive internal reports
- Update and maintain reporting configuration tables in SQL Business Intelligence (BI) warehouse
- Conduct analysis, requirements gathering, testing, and recommendations related to changes and upgrades in the existing performance and reporting suite (a SQL data warehouse)
- Demonstrated comprehension of the big-picture (Business-level process) needs, combined with strong analytical skills with Use Cases (Software-process flow) and most importantly assessing and leveraging enterprise data from multiple systems (information level analysis) using a variety of data modelling techniques
- Lead or facilitate stakeholder requirement meetings to ensure that project goals and objectives are clearly defined and understood
- Documentation of business requirements documents (BRDs) to drive project success
- Contribute to migration/upgrade analysis and testing
- 5+ years of experience within an analytical/report development role
- Knowledge of SQL coding language and usage of SQL Server Management Studio
- Proficiency in use of BI tools such as Power BI
- Intermediate to expert knowledge of Excel (usage of pivot tables and formulas to provide reconciliations and analysis)
- Ability to work with and understand large volumes of numerical based data sets
- Well-developed business acumen and proven stakeholder consultative approach
- Led or participated in analytical/research/development special projects
- Detail-oriented with understanding of how to approach audit of report data to ensure high degree of accuracy
- Broad exposure and understanding of many enterprise systems (e.g. Phones, Transactional systems, HR systems, other enterprise in-house applications)
- Proven communication skills with stakeholders and management
- Highly self-motivated and able to work independently
- Experience with Operations processes and operational environments
- Exposure to WFM software applications and principles
- Familiarity with financial and performance benchmarking