Customer Service (English Speaker)
Growthfn
- Petaling Jaya, Selangor
- RM 24,000 per year
- Permanent
- Full-time
- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
- Candidate must possess at least a SPM and above
- Required language(s): English and/or Bahasa Melayu to be able to effectively liaise with stakeholders in the region.
- Fresher or Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Applicant must be willing to work in Ara Damansara, Selangor
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Opportunity to make a positive impact