Principal Program Lead, Corporate Communications
Chick-fil-A
- Atlanta, GA
- Permanent
- Full-time
- Serve as the strategic lead to provide strategic business recommendations on all key Vertical Business Line communications strategies and initiatives, connecting back to Chick-fil-A Inc strategies as appropriate
- Develop and implement a comprehensive communication strategy that effectively targets all audiences with key messaging and tactics across:
- Strategic and executive communications
- Urgent and event-related communications
- Staff and program communications
- Lead crisis and event-related communications, including on-call responsibility for product withdrawals/recalls and weather-related events impacting supply
- Lead cross-functional team that brings together Vertical Business Line and Chick-fil-A Inc. Staff to ensure seamless integration and execution of the communications plan
- Serve as communications liaison on multiple cross-functional teams and advise and influence both laterally and with senior leadership
- Create and execute major deadline-driven communications initiatives, on budget and on time, using appropriate combinations of vendors, contractors, agencies, and in-house services.
- Continue to establish and integrate guidelines and organizational norms for communication across the function, including the development and rollout of best-in-class processes
- Relationship builder with a highly collaborative style, who has the ability to influence and build alignment at all levels and across multiple teams, departments and within subsidiary businesses
- Strategic communicator who is comfortable leading in ambiguity and is willing and able to evaluate, make informed recommendations to leadership and execute communication plans
- Ability to stay calm and lead in high-pressure, rapidly evolving situations
- Comfortable operating both autonomously and on matrixed teams
- Excellent writing, editing and verbal communication skills
- Experience leading external agency partners/consultants and managing a budget