Key Account Manager (Philippines)
1840 & Company
- Philippines
- US$8.00 per hour
- Permanent
- Full-time
- Cold calling to proactively pursue new prospects to grow the customer base.
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
- Meet all sales objectives and handle all aspects of completing a sale including paperwork.
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
- Managing and understand each customer’s needs to build strong long-term relationships.
- Maintain long-term relationship with customers.
- Consistent communication with long-term customers.
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
- Coordinating in-store sales training with vendors and customers.
- Attend vendor training to increase product knowledge.
- Deliver ongoing exceptional customer service with your accounts.
- Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
- Ability to communicate and hold a conversation with decision-makers.
- Minimum 2- 3 years of sales, account management, and customer service experience preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
- Experience with Business-to-Business sales; Retail sales experience is plus.
- Capacity to sell wholesale physical products.
- Proven track record of cold calling to acquire new business.
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.
- Ability to develop in-depth knowledge about products and markets.
- Proficient in Microsoft Office.
- Schedule: Graveyard.
- Must have a laptop/desktop which meets the minimum qualifications:
- Must have Dual Monitors (2 Monitors)
- Processor:
- Core i5 or higher
- RAM - 8GB or higher
- Bandwidth Requirements Minimum:
- Download Speed: at least 6 Mbps
- Upload Speed: at least 6 Mbps
- A quiet, private place in your home where you can work without background
- Work from home
- Access to diverse projects
- Opportunities for professional growth
- Collaboration with diverse teams
- No commute time
- No dress code (unless there’s a meeting!)
- Eco-friendly work lifestyle
- Exposure to a multicultural team
- Potential for long-term engagement
- Improved work-life balance