Associate Director, Employee Relations & HR Compliance APAC
Wolters Kluwer
- Kalyani, West Bengal
- Permanent
- Full-time
- In cooperation and alignment with the ER COE, develop and implement regional employee relations strategies, policies, and procedures to foster a positive and productive work environment.
- Serve as a trusted advisor to management and HR teams on a wide range of employee relations issues, including performance management, disciplinary actions, grievances, and conflict resolution.
- Ensure thorough investigation into employee complaints or concerns, ensuring fairness, confidentiality, and compliance with company policies and legal requirements.
- Provide coaching and guidance to managers on effective communication, conflict resolution, and best practices for managing employee relations issues.
- Handle complex and emotionally charged issues with composure, addressing situations objectively and without bias.
- Mediate issues between employees to minimize workplace conflict.
- interpret data and make recommendations for positive change in the work environment.
- Stay updated and relevant with the changing employment laws, regulations, and best practices, and ensure that company policies and practices remain compliant.
- Develop and deliver training programs to educate employees and managers on compliance-related topics, including equal employment opportunity, harassment prevention, and workplace safety.
- Collaborate with legal counsel and other stakeholders to assess and mitigate legal risks related to employee relations matters.
- Conduct periodic audits and assessments to monitor compliance with internal policies and external regulations, recommending corrective actions as needed.
- Lead the development, review, and revision of HR policies and procedures to ensure alignment with best practices and legal requirements.
- Work closely with cross-functional teams to communicate policy changes effectively and ensure understanding and compliance among all employees.
- Monitor and evaluate the effectiveness of existing policies and initiatives, recommending improvements or adjustments as necessary.
- Working in a shared services environment, ultivating strong relationships with internal stakeholders, including senior leadership, department heads, and HR business partners, to understand their needs and priorities related to employee relations and compliance.
- Serve as a liaison between the HR department and other functional areas, providing expertise and support as needed to address complex ER and compliance issues.
- Represent the company in interactions with external stakeholders, such as government agencies, industry associations, and legal counsel, on matters related to employee relations and compliance.
- At least fifteen (15) years of direct employee relations, compliance, and statutory audit experience, including providing guidance to management and researching, investigating and responding to employee issues and concerns.
- Knowledge of HR Compliance, Employment & Labor laws standards in the region
- Apply in-depth knowledge of local, regional, and country regulations regarding employment practices related to the day-to-day management of employees to reduce legal risks and ensure regulatory compliance.
- Strong communication skills, both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, external clients, etc.).
- Demonstrate a professional level of confidentiality handing sensitive applicant, employee and company information.
- Work independently and efficiently with minimal supervision (self-motivated, take initiative, and drive results).
- Certification in HR compliance (e.g., SHRM-SCP, HRCI-SPHR) preferred but not required.