Office Services Associate Floater
The Millennium Group
- Oakland, CA
- Permanent
- Full-time
- Will cover positions in the mailroom or lobby or with the facilities team as needed.
- Must have great customer service skills, be reliable and self-motivated
- Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
- Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
- Maintain safe and neat appearance of office reception area.
- Take and relay messages; provide information and customer service to callers/guests
- Coordinate Video conferences, reserve visitor offices and oversee communal office meeting spaces
- Submit Facility requests for items that need to be repaired.
- Receive, count and process all incoming items, letters and packages.
- Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
- Prepare and package outgoing materials to prevent in-transit damage.
- Prepare all appropriate shipping documentation.
- Utilize postage machine to properly meter outbound mail.
- Assist in maintaining office supplies inventory.
- Deliver office supplies and copy paper and stock conference rooms and print copy stations.
- Ability to commute to locations located in downtown San Francisco and Oakland.
- Other duties as assigned.
- High School diploma or GED equivalent required.
- 1 to 2 years' experience in a corporate front desk or reception environment.
- 1 to 2 years' experience in shipping & receiving or mailroom.
- Valid driver's license with a clean driving record and/or must have reliable transportation.
- Exhibits superior verbal communication and phone skills.
- Consistently demonstrates professional demeanor, appearance and attitude.
- Ability to appropriately handle confidential and highly sensitive material.
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.