Platform Ops Lead

• DGT - Digital
• Hong Kong Special Administrative Region of China
• Cathay Pacific
• Application Deadline

• Build and run an automation, CI/CD and self-healing capabilities platforms to web and mobile application development.
• Support CI/CD and hybrid cloud container platforms to deliver high availability and scalability platforms for business needs.
• Ensure seamless operations of DevOps CI/CD platforms for application development including continuous integration, test automation, environment configuration and version control.
• Collaborate with application team and transform requirements into Platform Ops service catalogue.
• Assess and maintain quality of base images, library packages, CI/CD, container platforms to ensure compliance of corporate security and quality standards.
• Retire and replace redundant or obsoleted CI/CD toolsets to keep abreast of market-leading solution.
• Provide support and guidance to application team on service delivery and improve end-to-end experience by continuous improvement based on their voices.
• Facilitate performance testing and proactive monitoring to support application release and production launch.
• Enable segregation of duties with bespoke security access control on CI/CD toolsets.
• Adopt FinOps practices to achieve economies of scale in DevOps environment.
• Follow and measure Platform Ops KPIs to deliver the best to application team.
• Maintain timely and accurate communications with Project Managers throughout the delivery life cycle, to ensure the IT infrastructure risks, assumptions, issues and dependencies are correctly tracked.
• Communicate the proposed design solutions to the stakeholders, and help to guide decisions regarding trade-offs that may impact the requirement or delivery timescales for infrastructure solutions.
• Build and maintain strong relationships with key vendors and delivery partners
• Cross team collaboration with other IT domains to drive business and technology innovation.
• Provide guidance to a team of platform Engineers for day-to-day business operations as well as mentorship to career aspiration.
• Cultivate a harmony workplace and address pain points of teammates.
• Follow FinOps framework and optimize cloud cost spending.
• Keep abreast of the corporate strategy, business plan and latest industry trends.
• Available to provide 24/7 support as required.

• Bachelor's degree or higher in an Information Technology or Computer Science/Engineering related field.
• Technical degree holder with minimum of 8 years IT experience, at least 5 years of IT Infrastructure experience.
• Must have proven technical experience of working in a complex IT infrastructure environment.
• Experience with developing solutions and making decisions for team with only minimal management guidance and supervision.
• Experience with building and maintaining relationships at a senior level and have an ability to influence at all levels.
• Solid knowledge with CI/CD and DevOps mindset and principles of Agile or Lean methodology.
• Proficient in IT infrastructure and Cloud Operations.
• Experience with DevOps and DevSecOps and knowledge in FinOps.
• Knowledge in a broad set of technologies and patterns such as Cloud (Azure/AWS), Container Platform, Micro-services, and Infrastructure as Code.
• Exposure to cost, budgeting and resources reporting.
• Ability to listen and articulate ideas verbally, and in the written form, to a broad range of audiences; ability to ask probing questions and deliver technical internal presentations.
• Ability to work well with others and as part of a technical team
• Well-developed analytical, problem-solving, decision-making, and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas.
• Focus on the business and end user's needs; ability to set expectations and understand end user behavior.
• Ability and willingness to proactively accept, and drive, change to accomplish positive outcomes.
• Ability to understand strategy and align tactical and strategic work in a well-balanced way.
• Ability to multitasking and manage various projects in a cross-functional environment.
• Must have knowledge of how to lever technology to reduce operational costs and delivery business innovation in a fast moving and dynamic industry sector.
• Professional competency in at least one technical specialization, with broad understanding of other current and emerging technologies.
• Passion for bleeding edge technologies.

• Proficient in programming with languages like Java, Node.js, Python, Groovy, Ansible, TypeScript, Bash script, PowerShell.
• Solid experience in some of the below areas:

• Cloud Provisioning and Operations (e.g AWS, Azure)
• DevOps Tools (e.g. Ansible, Azure Pipeline, Git, Jenkins, JFrog, Terraform)
• DevSecOps Tools (e.g. NeuVector, Seeker, Snyk)
• Container Platform (e.g. Kubernetes, RedHat Openshift)
• Elastic Stack (i.e. ElasticSearch, Logstash, Kibana)
• Good verbal and written communication skill

Cathay Pacific