Senior Analyst Sales Operations
Kennametal
- Poznań, wielkopolskie
- Stała
- Pełny etat
- Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement.
- Develop and maintain comprehensive sales reports and dashboards to provide key stakeholders with actionable insights.
- Conduct competitor analysis and assess market trends to inform sales strategies.
- Identify and analyze existing sales processes to identify bottlenecks and inefficiencies.
- Design and implement process improvements to streamline workflows and increase efficiency.
- Automate manual tasks using tools and technologies to improve productivity and data accuracy.
- Ensure alignment between quotas, compensation plans, and overall business objectives.
- Develop and implement a robust quota management process, including tools and reporting dashboards.
- Monitor progress to quota in real-time, identifying potential roadblocks and opportunities for improvement.
- Conduct insightful analysis of quota performance data to identify trends, areas for improvement, and best practices.
- Translate data into actionable insights and recommendations for sales leadership and individual reps.
- Monitor and manage the sales pipeline, identifying potential risks and opportunities.
- Collaborate with the sales team to ensure pipelines are healthy and on track to achieve targets.
- Identify and recommend ways to optimize the use of existing technology to improve sales effectiveness.
- Design and develop engaging, relevant sales training programs for new and existing team members.
- Partner with external vendors to design impactful training sessions, utilizing various methods such as in-person workshops, online modules, and individual coaching.
- Assess training effectiveness through feedback mechanisms and data analysis.
- Identify and adapt training methods based on evolving industry trends and team needs.
- Collaborate with sales leadership to define training content and objectives.
- Conduct in-depth analysis to identify sales performance gaps and growth opportunities.
- Research and design new sales programs aligned with market trends, competitor analysis, and customer needs.
- Manage the execution of sales growth programs, including scheduling, logistics, and resource allocation.
- Partner with sales managers to ensure program adoption and implementation within the team.
- Generate reports and presentations to communicate program effectiveness to stakeholders.
- Understand workflows and ensure smooth coordination between different sales stages.
- Understand SAP functionalities to streamline order processing, invoicing, and reporting.
- Lead and manage small-scale customer service projects.
- Develop and maintain knowledge bases and resources for effective customer support.
- Work closely with the sales team, management, and other departments to gather feedback, understand needs, and align initiatives.
- Effectively communicate insights and recommendations to diverse stakeholders in a clear and concise manner.
- Stay current on industry trends and best practices in sales operations.
- Bachelor's degree in Business Administration, Statistics, or related field (MBA preferred).
- Minimum 5+ years of experience in a sales operations role.
- Proven track record of success in data analysis, process improvement, and project management.
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Excellent communication and presentation skills, both written and verbal.
- Excellent oral and written English language skills.
- Ability to lead, organize and implement sales operations initiatives in a truly international setting.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Experience with data visualization tools (e.g.,Power BI) a plus.
- Strong understanding of sales methodologies and best practices.
- Ability to work independently and as part of a team.
- Highly motivated with a strong work ethic and a passion for continuous improvement.