Senior Design Technologist, Content Operations

• Working as a UI (User Interface) developer on an Empowered Team responsible for Teradata's developer resources platform.
• Partnering with product designers, content design strategists, and product managers to develop and test a new digital content experience for docs.teradata.com.
• Operationally supporting production and developer environments for our content delivery portal.
• Perform administrative tasks for our content delivery portal.
• Integrating content from an XML based DITA source into other interfaces using APIs.
• Automating content format conversions between different markup/markdown languages and information needs.
• Collaborating cross-functionally with product and content strategy teams to set up and verify automated translation workflows.
• Navigating and succeeding in undefined problem spaces, with your Empowered Team.
• Bringing innovative ideas around adopting a JAMSTACK mentality to the rest of our organization.
• Helping build out and advocate a shared design system of coded components and patterns across our public .com entities.
• Engaging with our AI team to leverage developer resource content in training generative LLM models.
• Balancing multiple projects at a time by using your strong organizational skills.

• 5+ years or equivalent career experience in User Experience, Human Computer Interaction, software development, or related role.
• Proficiency in front-end development technologies such as HTML5, CSS3, and JavaScript, and strong understanding of responsive web design principles and cross-browser compatibility issues
• Demonstrated experience with JavaScript frameworks/libraries like Vue.js, React, Angular, particularly Vue.js.
• Familiarity with Git and version control best practices for collaborative development.
• Experience in using API web services within Postman, curl, or other API request tools including creating and parsing JSON.

• Experience with headless content management systems (CMS) platforms and the ability to adapt and customize functionality.
• A proactive approach to learning and staying updated with the latest web development trends and technologies.
• Excellent problem-solving skills and attention to detail.
• Highly curious and inquisitive by nature, and eager to learn, discover, and pioneer.
• Empathetic and able to connect with and understand user needs and desires.
• Familiarity with W3C Web Content Accessibility Guidelines (WCAG) and ADA requirements.
• Knowledge of generative AI, large language models (LLMs), retrieval-augmented generation (RAG), and other emerging AI technologies.
• Strong interpersonal and communication skills that are used to build rapport and make connections easily with colleagues and our customers.
• Able to work as part of a team, and willing to accept guidance and direction.
• Experience working on SaaS-based initiatives and/or companies.
• Experience with Drupal development, including theme development and module customization, is a plus but not mandatory.

Teradata