Specialist Systems Engineer (Pre-Sales) - Cortex, Singapore
Palo Alto Networks
- Singapore
- Permanent
- Full-time
- Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
- Present to customers as our expert at all levels in the customer hierarchy from technician to manager
- Support the technical field sales engineer on POCs (proof of concept) - assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
- Work closely with product and engineering to debug and correct challenges encountered during POCs
- Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
- Create new demo scenarios and use cases
- Discuss complex platform architectures to prospects
- Respond effectively to RFIs/RFPs while serving as the main technical point of contact
- Deep experience with security incident response, both IR tools and IR workflow process or SOC operational processes
- Strong technical hands-on experience (4+ years) with SIEM / EDR/XDR
- Strong practical experiences with threat hunting, malware, exploits and be able to demonstrate simulation of cyber attacks
- Experience installing, configuring and integrating a complex Security environment
- Experience with Security Analytics or Threat Intel is a plus
- Deep understanding of Unix/Linux and Windows operating systems and scripting skill in Python/JavaScript/PowerShell is an advantage
- Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
- 4+ years of experience in a customer facing role
- Strong English language skills, both oral and written - Ability to confidently present with impact to an audience in person and remotely
- A team player - ability to share knowledge openly, interact with integrity, embrace diversity
- A Self-Starter, self-motivated and a quick learner with the ability to embrace change - the Cortex portfolio is always evolving and as a technical Specialist your expertise must be at the leading edge