Business Systems Analyst III (SAIT)

• Be the SME for the application area your team owns. Have deep understanding of the current workflow, rules, dependencies, potential impacted areas. Always continue learning your application, understand new features being developed, be the gatekeeper of the consistency and cohesiveness across screens, actions, data, etc.
• Speak the Business language. Understand and be able to articulate the business process from the user’s standpoint. Remember, they are not limited to our application, their process involves multiple systems, as well as manual components (excel, email, verbal communication). Build relationship with users and business SMEs, keep learning from them - shadow, ask for their training documents.
• Create and maintain documentation, take initiative, refer other team members to your documents.
• Write great user stories - small, concise, well defined, with just enough number of details. Refine and break them down with the team, be the champion of the vertical story split.
• Be the gatekeeper of quality on the team. Create Acceptance criteria, help QA understand the system’s expected behavior. Review the test cases in Test Rails, help QA find a way to figure out the system’s actual behavior and make sure it marches the AC. Create plans for end-to-end testing, document use cases, hep QA plan. Decide what needs to be automated as part of the regression test suite.

• With insurance experience is a must
• In depth knowledge of business analysis processes, techniques, and work products
• Excellent analytical, problem solving and organizational skills.
• Ability to learn new business concepts and technology.
• Experience in Agile software development as a Product Owner or similar role.
• Knowledge in SQL, PowerBI, Test Plan creation and management, Test automation principles is a plus.
• Strong customer service skills to provide end user/business owner systems support.
• Excellent communication skills
• Ability clearly speak and understand the English language
• Excellent command of the English language, i.e. Ability to write and understand the written documents, email and other forms of electronic communications.
• Ability to discuss, articulate and simplify technology to non-technical people.

• Required knowledge & skills would typically be acquired through a bachelor’s degree in computer science or related field.

Arch Global Services