Customer Care Coordinator - Chelmsford, Essex
Hunter Dunning
- United Kingdom
- £32,000 per year
- Permanent
- Full-time
- Coordinate remedial works in line with team SLAs whilst delivering a high quality of customer service
- Deliver all tasks in accordance with company policies and processes
- The role of Coordinator will be reporting into the Customer Care Office Manager or Head of Customer Care
- Handle all incoming communications from customers, whilst acting professionally at all times
- Maintain relationships with Contractors and Operatives, and monitor the progress of works
- Provide Administrative support when required.
- Experience in Customer Care
- Property experience would be advantageous
- Experience with COINS
- Literate in IT
- Full UK Driving License.
- Salary up to £32,000
- Discretionary bonus
- HBF Survey commissions
- 25 days holiday + bank holidays.