Receptionist

Dalata Hotel Group

  • Brighton
  • Permanent
  • Full-time
  • 24 days ago
Receptionist – Dalata Hotel GroupWe have a fantastic new vacancy for Receptionist in the excellent Maldron Hotel BrightonWe're in search of a personable and proactive Receptionist to join our team at the brand-new 225-bedroom 4-Star Maldron Hotel Brighton, located in the vibrant heart of Brighton. As part of the Dalata Group, we're dedicated to providing exceptional service and creating memorable experiences for our guests.As a Receptionist, you'll be the face of our hotel, welcoming guests with warmth and professionalism. Your responsibilities will include handling check-ins and check-outs, managing reservations, and addressing guest inquiries with efficiency and care. Join us in delivering hospitality excellence and be part of a dynamic team committed to exceeding guest expectations. Explore growth opportunities and embark on a fulfilling journey with us as we redefine hospitality in Brighton.Benefits:
  • Competitive salary
  • Be the guest experience
  • Paid day off on your birthday!
  • Delicious staff meals
  • Ongoing learning and progression opportunities through unique and recognised training programs
  • Reward and recognition for your achievements
  • Collaborative team environments
  • Employee engagement schemes
  • Objective, supportive and fair working environment – we believe in having your say
  • A company that genuinely strives to provide a work life balance
  • Employee discounts and facility use
Objective of the RoleReporting to the Front Office Supervisor, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.Key Duties and Responsibilities
  • Greet and welcome our guests to the Hotel.
  • Register the guests and take payment.
  • Answer any queries the guest may have on in house facilities and tourist information.
  • Take responsibility for the security of the keys.
  • Update all guest information in the computer.
  • Take and confirm reservations to our guests.
Requirements:
  • Excellent customer care skills.
  • Be able to work on your own initiative.
  • Excellent communication skills.
  • Be able to cope well under pressure.
About our culture:Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.Dalata Hotel Group Plc is an Equal Opportunities Employer.

Dalata Hotel Group