Senior Account Manager (CPG Research)
MMR Research
- New York City, NY
- $90,000-100,000 per year
- Permanent
- Full-time
delivering exceptional service.
· Strategic Planning: Develop and execute annual strategic account plans, identifying growth opportunities and potential risks.
· Client Engagement: Lead crucial client conversations including proposal briefings and account reviews, ensuring alignment with client objectives.
· Proposal Development: Create compelling project proposals tailored to client needs while ensuring profitability targets are met.
· Consultative Approach: Provide valuable advice and consultancy to clients, particularly in New Product Development (NPD) and research, elevating the client experience.
· Methodology Promotion: Advocate for MMR proprietary methodologies to potential clients, displaying their effectiveness and relevance.
· Internal Consultation: Provide internal consultancy and approve research design, proposal, and debrief content as needed.2. Business Management:· Performance Monitoring: Track performance against KPIs set by the Senior Vice President (SVP), identifying growth opportunities and
potential shortfalls.
· Forecasting: Prepare and submit regular forecasts for expected monthly Gross Profit, ensuring accuracy and reliability.
· Reporting: Share weekly business updates with the leadership team, highlighting new project briefs, commissions, and upcoming sales opportunities.CRM Management: Maintain and update contacts leads and opportunities within MMR’s CRM system.
· Purchase Orders and Invoicing: Ensure that client POs are raised, and invoices despatched in a timely manner.Requirements
- At least 3 years Previous experience within an ad-hoc agency environment or client-side research experience is essential
- Quantitative experience is essential and exposure to qualitative is beneficial
- Product testing and sensory research experience is essential
- Have a proven track record of hitting growth targets
- Be commercial, with a drive to focus on growth and ambition
- Highly collaborative and always seeking to get the best out of people
- Ability to learn quickly and speak about the MMR Family confidently with clients
- You’ll be a great negotiator, comfortable leading in procurement type situations, balancing the needs of the client with those of MMR’s
- An organised, strategic thinker with excellent time keeping skills
- Genuine curiosity’ and wanting to get to know more about client issues, strategies and a desire to influence decisions