IT Service Professional - Application and Service Management (f/m/d)

Amadora, Lisboa
Permanente
Horário completo

Há 1 dia

Job Description:Create a better #TomorrowWithUs 🚀At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world’s most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.At the Portugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more.With a decade of history and around 1.600 experts, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers.Are you one of them? Come join us! ⭐Your mission will be…We are seeking an experienced IT professional with expertise in Application Development and Service Management. The successful candidate will be responsible for developing and managing applications, as well as ensuring the smooth operation and delivery of IT services. The ideal candidate should have a strong technical background, excellent problem-solving skills, and a proven track record in application development and service management.

Application Development:

Design, develop, and maintain software applications to meet business requirements.
Collaborate with cross-functional teams to gather and analyze user requirements.
Write efficient, reusable, and scalable code using programming languages such as Java, C++, Python, or Angular.
Conduct thorough testing and debugging of applications to ensure high-quality deliverables.
Keep up to date with industry trends and best practices in application development.

Service Management:

Oversee the delivery and performance of IT services, ensuring adherence to service level agreements (SLAs).
Identify and resolve service incidents and problems in a timely manner.
Manage service requests and change requests, ensuring proper documentation and communication.
Continuously monitor and improve service processes to enhance efficiency and customer satisfaction.
Collaborate with stakeholders to define and implement IT service strategies and roadmaps.

We are looking for...

Bachelor's degree in Computer Science, Information Technology, or a related field.
5-7 years of experience in Application Development and Service Management.
Strong proficiency in programming languages such as Java, C++, Angular, or Python.
Experience with web application development frameworks (e.g., Spring, Django).
Knowledge of database management systems (e.g., PostgreSQL, Oracle, MySQL).
Familiarity with IT service management frameworks (e.g., ITIL).
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work effectively in a team and independently.
Proven ability to manage multiple priorities and meet deadlines.

What you can expect from us…A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.What makes us proud as an employer:

Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)
Forbes – World’s Best Employers (#1 Engineering & Manufacturing)
LinkedIn – LinkedIn Top Companies (#2)
OnStrategy – REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services)
Fortune – World’s Most Admired Companies (#1 Industrial Machinery)
Teamlyzer – Company with the Best Interviews (#1 Technology)

Please attach your CV in English.#Siemens #PortugalTechHubSiemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

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