Sales Consultant
Sit Means Sit Dog Training
- Bel Air, MD
- $100,000 per year
- Permanent
- Full-time
- Client support and networking – Acquire and maintain a network of sources to identify new sales leads. Communicate with customers and leads to identify and understand their needs. Align value propositions with customer pain points to sell product/service. Demonstrate the functions and uses of the products or services to customers. Ensure client satisfaction through open discussion. Respond to and fix issues that arise throughout the sales cycle. Stay in constant contact with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Move all prospects to the proper stage of the pipeline via CRM throughout the day
- Maintain a clear, up to date and accurate pipeline in our CRM
- Follow up diligently and consistently with potential clients over extended periods
- Document all interactions with all prospects and clients in the “notes” section of CRM.
- Educate prospects on our training services from an expert perspective
- Allow the Director of Sales to shadow calls and give feedback
- Collaborate with the team to formulate ideas on how to best serve our clients
- Be mindful of any emerging patterns of negative feedback from clients and report to the Director of Sales
- Collaborate with team to ensure smooth transitions from program to program and beyond
- All prospects are properly moved in CRM and information is documented on client details so service staff has proper expectations by EOD
- A close rate of 50% of evaluations are maintained
- All qualified prospects are consistently followed up with indefinitely
- There is an effective line of communication among the team in which all necessary information is communicated promptly
- Training consultant remains well-versed in the latest offerings through continued education/training
- All internal communication cycles are properly followed
- Excellent communicator over the phone / video conference
- Experience with business to business (B2B)
- Must be great at presenting
- Open to learning new processes in sales
- Are routine driven
- Open to growing rapidly
- Self-sufficient and able to properly manage one’s own time
- Well-organized and able to maintain a pipeline that can be observed and understood by the Sales Leader
- 1 year sales experience required
- Strong analytical and problem-solving skills
- Ability to function well in fast-paced environments
- Proficient with Microsoft Office Suite