Administrative Assistant
Maurice Blackburn
- New South Wales
- Permanent
- Full-time
- Answer all incoming client enquiries and assist or transfer calls where appropriate
- Provide accurate updates and information to clients within a timely manner and manage expectations
- Manage the administration of all client files from open to close
- Produce client correspondence
- Liaise with Courts, barristers, defendant solicitors and doctors
- Arrange and manage diaries, appointments and meetings
- Action all incoming mail
- Prepare bills for clients
- Any other generalist administrative tasks as requested
- Experience as a Legal Assistant or Paralegal in a similar role, ideally within a Personal Injuries environment
- Compassionate, resilient and maturity to handle the nature of the work
- Excellent organisational and time management skills
- Ability to multi-task, prioritise and work under pressure
- The ability to work autonomously as well as part of a team
- Enthusiasm and initiative
- Confidence in fast paced environments with tenacity to meet deadlines
- High attention to detail
- Excellent and tactful communication skills (verbal, written and interpersonal)
- Proven ability to build strong relationships
- Able to use judgement about escalation of issues / information to Supervisor
- Proficiency with the Microsoft Office suite
- Ongoing coaching and career development opportunities
- 22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
- End of Year leave, 1 day first year, 4 days after 2 years
- Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
- Discounted gym membership
- A hybrid flex working model
- Salary Continuance & Life Insurance
- 17.5% Annual Leave Loading
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