Retail Sales AssociatePOSITION DESCRIPTION AND KEY MEASURESDepartment:Retail OperationsLocation:Store LocationReport to:DMNumber of direct reports:POSITION PURPOSE AND EXPECTATION:Position Summary:We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.Key Responsibilities:
Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
Process transactions accurately using our Point of Sale (POS) system
Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
Support Store Manager with daily operations, reports, and special projects
Build deep product knowledge to effectively communicate features and benefits to customers
Drive sales through suggestive selling and creating genuine connections with customers
Embody our brand values and serve as a brand ambassador both in-store and in the community
Requirements:
High school diploma or equivalent
Previous retail experience preferred
Ability to work in a fast-paced environment
Strong communication and interpersonal skills
Genuine passion for retail and fashion
Flexible availability including evenings, weekends, and holidays
Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
