Branch Assistant
Rexel
- Newbury, Berkshire
- Permanent
- Full-time
- Deliver excellent customer service to all customers
- Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
- Be flexible to carry out various tasks and activities to support the effective overall running of the branch including being in the stores, telesales and trade counter sales
- Be a relief Driver for van deliveries to support as necessary
- Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
- Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
- Using IT systems such as M3 or Microsoft Office where appropriate
- Customer focussed, with experience of working in a customer facing role
- Confident to work in a fast-paced role, whilst maintaining a consistent eye for detail
- A flexible approach and an ability to work under pressure
- Embracing of change and new technologies
- Experience within a multi-product warehouse environment (ideally)
- Proactive approach and a natural flair for building relationships with customers
- Electrical product knowledge is advantageous
- FLT License is advantageous
We value people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. We value people who take the company personally - being a part of Rexel UK means being part of the most exciting customer focused electrical wholesaler, a place where employees want to build their futures. Rexel is an equal opportunities employer.
Rexel UK Ltd. believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, Rexel UK Ltd. will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.