System Administrator

BREWER GLOBAL LLC

  • Reno, NV
  • $30.00-35.00 per hour
  • Permanent
  • Full-time
  • 10 days ago
Benefits:
  • Retirement
  • Life Insurance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
We are searching for a Systems Administrator to provide both onsite and remote IT support, ensuring clients receive exceptional technical assistance. The position is responsible for managing system updates and hands-on troubleshooting, playing a critical role in maintaining high standards of IT service. The ideal candidate is a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.ResponsibilitiesThis position is expected to be capable of resolving the following technical issues with little or no assistance:
  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Server issues of any kind.
  • Basic and intermediate networking issues.
  • Serving as a point of escalation for tier 1 technicians
Qualifications
  • 5+ years of experience in IT Support or a similar role.
  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2012 through 2022.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Basic knowledge of firewalls, switches, network architecture, and troubleshooting.
  • Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly preferred.
  • Active Server Certifications are preferred.
  • Valid driver's license and access to a vehicle for client visits.

BREWER GLOBAL LLC