Business Office Manager

Regency Retirement Village of Huntsville

  • Huntsville, AL
  • Permanent
  • Full-time
  • 14 days ago
:Regency Senior Living is a Non-Mandate Company:aOverview:The Office Manager assists all Directors with certain aspects of daily facility operations. The Office Manager co-ordinates the facility expenses and revenue with the Executive Director.Duties and Responsibilities:Receptionist/Concierge:
  • Answers main switchboard. Relays calls and messages.
  • Greets visitors and gives directions.
  • Documents all work orders to the Maintenance Director.
Human Resources:
  • Processes all employees in and out of the payroll system.
  • Enters all hourly employees into the payroll hand punch system.
  • Maintains hand punch system and employee hours to ensure hours are correct.
  • Processes payroll on a bi-weekly basis.
  • Enters all pay raises and maintains employee personnel files in payroll system.
  • Assures complete and current personnel paperwork is on file for all staff.
  • Maintains and updates Employee Handbook for salaried and hourly employees.
  • Maintains all paperwork required for hiring and firing employees.
  • Runs all background checks required by the State of Alabama for all staff.
  • Assists with all ninety day and annual appraisals for employees.
  • Reports all staff grievances or concerns in a timely manner to the Executive Director
  • Ensures all employees have and wear their name badges
  • Ensures all employees have up-to-date TB skin tests and flu shots.
  • Informs all employees of available benefits.
  • Processes any Workmen’s Compensation claims.
  • Distributes payroll checks.
Bookkeeping/Administration:
  • Responsible for completion of monthly Rent Roll Summary
  • Responsible for completion of monthly Census reports.
  • Assures residents’ monthly invoices are accurate, and distributed in a timely manner.
  • Receives and records residents’ monthly rent payments.
  • Submits monthly billing for Choices residents.
  • Tracks all Choices payments. Follows up on rejected billing.
  • Tracks all receivables and sends out collection letters when payments are late.
  • Manages the petty cash account.
  • Manages the residents’ petty cash accounts.
  • Orders all office supplies
  • Prepares weekly invoices to be sent to Head Office via FedEx.
Marketing:
  • May conduct professional tours of facility and provide information regarding scope of services and associated fees.
  • Maintains all copies of original residential paperwork required by the Marketing Director for admitting a new resident.
  • Sends all documentation to Head Office regarding residents moving in or out.
Resident Care:
  • Assures complete and current paperwork is on file for all residents.
  • Assists residents with inquiries
  • Listens to residents’ comments (good or bad).
  • Takes meal orders for residents’ guests and gives to Dietary.
  • Assists residents when needed.
  • Reserves guest rooms when needed
Required skills, education and experience for Office Manager:
  • Associates Degree or higher.
  • Experience pertaining to the job description is preferred.
  • Must have the ability to maintain effective working relationships with other co-workers and relate well with authority figures.
  • Must be passionate about seniors
  • Able to work with seniors ranging from independent to those requiring assistance with physical and cognitive impairments.
  • Requires frequent sitting, standing, bending, reaching, stooping, twisting, pushing, and walking.
  • Must present a neat, clean, and professional appearance and demonstrate a positive and cheerful attitude towards other associates and residents and their families
  • Must understand that they are subject to exposure to hazardous chemicals and infectious substances.
  • During winter weather may be exposed to inclement conditions.

Regency Retirement Village of Huntsville