Senior NetSuite Consultant
Trajectory
- Bangalore, Karnataka
- Permanent
- Full-time
- Participate in full-cycle NetSuite implementation projects from requirements gathering (inception) to post-go-live support (completion)
- Participate in business process mapping and requirements gathering sessions with new customers (both remote and onsite)
- Understand customer needs and participate in gap analysis between system functionality and customer requirements
- Participate in Business Requirements and Technical Scoping documentation resulting from the mapping sessions to provide proposed solutions for customer approval
- Troubleshoot issues that arise during configuration sessions
- Provide ongoing post-implementation support to optimize user adoption and NetSuite configuration
- Participate in regular communication with customer SMEs (Subject Matter Experts) over the phone or in person, attend project meetings and provide status on the progress of activities and deliverables
- Act as a trusted advisor for both customers and internal teams and provide need-based consulting and general assistance
- 4+ years' experience as a Netsuite Consultant, handling implementations.
- Bachelors Degree in Business Administration, Accounting, Computer Science, Information Systems, or a related field.
- English Proficiency C1 - Advanced
- Excellent oral and written communication and presentation skills.
- Experience handling customer relationships
- Strong experience in Financial, Accounting, Professional Services, Software, or Manufacturing business processes
- Having experience with waterfall and agile methodologies would be a valuable asset
- The ideal candidate would be a quick learner, a team player, and should possess the ability to plan their work around competing priorities.