Client Services Data Consultant

Experian

Heredia
Permanente
Tiempo completo

Hace 20 días

Company DescriptionReady to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperianJob DescriptionRole SummaryThe Data Management Specialist II will be responsible for managing key Data Development client relationships to help Experian's data furnishers enhance and maintain the quality of their reported data. The Data Consultant will collaborate and consult with key stakeholders to identify needs and opportunities for improved data management, translating business needs into analytics/reporting requirements and effective data management as a result.Knowledge, Skills and Experience

Excellent written and oral communication skills with an emphasis on analyzing results and translating into relevant presentations for diverse audiences
Critical thinking with the ability to identify and relate business problems to data quality issues and vice versa • Ideal candidates should be able to consistently deliver high quality output in a fast-paced environment and prioritize multiple projects simultaneously
Organized and detail oriented
Must be proactive and a self-starter
Must be able to work under tight deadlines
Good understanding of the full life cycle of data reporting

Key Responsibilities

First point of contact for our large data furnishers on data reporting and accuracy; includes education on best practices in data reporting
Build and maintain strong relationships with high-profile clients by striving to provide the highest level of customer service
Navigate a complex business environment and work with key stakeholders in Marketing, Sales, and Data management to support data reporting quality
Critically evaluate and interpret data furnisher requirements and propose appropriate solutions
Have a sales-oriented mindset for acquiring new furnishers/data and have growth targets as part of annual objectives
Provide regular reports to senior management on the status of client support requests, using data-driven insights to inform decision-making and identify opportunities for improvements

QualificationsQualifications

2-4 years of experience in client support B2B
Financial industry knowledge preferred
Experience working with data warehouse or analytical tools for business purposes (Tableau, Alteryx, etc.) preferred
Strong Microsoft office skills (Word, Excel, PowerPoint)
Experience with AWS services (e.g., Athena, Glue, SageMaker, etc.) a plus
Good understanding of the Credit Reporting Resource Guide

What you'll bringThis role will play a critical role in building relationships with key clients, being a key player in data acquisition strategies, and supporting furnishers in maintaining quality of reported data.Additional InformationOur uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian

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