Account Manager
HealthHarmonie
- Reading
- Permanent
- Full-time
- Developing and maintaining an in-depth understanding of our business, offerings, competitors, and industry trends to remain well-informed and proficient in client interactions
- Identify and assess suitable host sites for new and existing contracts
- Initiating contact with potential clients, following up on leads, and successfully acquiring new clients (GP’s) to expand the business. This role involves extensive travel within a broad geographic region which includes, but not limited to: Essex, Oxford, Luton, London, Southampton, Bath.
- Nurturing and cultivating strong, trusting relationships with clients, fostering loyalty and long-term partnerships
- Identifying and comprehending client needs, proactively seeking out new business opportunities within your assigned portfolio
- Delivering exceptional customer service and consistently striving to ensure clients' needs are met and expectations are exceeded
- Clear and efficient communication between internal teams, ensuring seamless delivery of solutions and services to clients
- Identifying areas for improvement within the account management process and suggesting new tools and streamlined processes to enhance efficiency
- Think strategically when you’re faced with obstruction from internal and external stakeholders.
- Entry-level professional with a focus on business development, sales, or account management
- Ideally experienced in healthcare sector
- Driven and ambitious, with a strong determination to achieve success
- Experience in cold calling and prospecting to generate new leads and clients would be advantageous
- Excellent communication, interpersonal, and negotiation skills, enabling effective interactions with clients and internal teams
- Proficiency in Microsoft Office to efficiently manage client data and communication
- Highly organised and solution-oriented, capable of resolving challenges and achieving objectives
- ·Self-starter with the ability to work efficiently under pressure and independently drive initiatives
- Possession of a full, clean driving license and access to a car to facilitate travel for client meetings and business needs