Duty Manager (Night Manager)

Shangri-La Hotels & Resorts

Manila City, Metro Manila
Permanent
Full-time

1 month ago

Makati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.We are hiring for a Duty Manager (Night Manager).As a Duty Manager, we rely on you to:

Enhance overall guest experience during their stay
Supervise and direct the front desk team
Ensure all colleagues are kept up-to-date with hotel products and services
Monitor all arrivals and departures from a guest experience perspective

We are looking for someone who:

Takes pride in being a hotelier
Is a self-starter
Is a friendly, helpful and trustworthy leader
Fully understands room operations
Fully understands front desk operations
Communicates and writes with fluency in English (as well as the local language)
Has experience in the same capacity, preferably in a luxury hotel
Preferably comes from a hotel management-related education background
Has strong interpersonal skills

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Shangri-La Hotels & Resorts

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