Payments Lifecycle Manager III – Merchant Services Operations – Pricing
JPMorgan Chase
Cebu City, Cebu
Permanent
Full-time
1 month ago
Job Description : Seize the opportunity to join a thriving team at JPMorgan's Merchant Services - Pricing Center of Excellence, a global leader in payment processing with over $1 trillion in annual transaction volume. This role offers the chance to ensure pricing and billing accuracy across client portfolios in a fast-paced, dynamic environment. Job Summary: As a Payments Lifecycle Manager III within Merchant Services Operations - Pricing, you will lead a team of associates and oversee operational processes as well as in-line quality assurance functions. You will provide 'hands-on' leadership to facilitate performance management, risk and control compliance, employee engagement and retention, employee development, and career mobility. You will promote innovation and continuous improvement opportunities to enhance our operating model and improve the client experience. You will work cross-functionally to promote pricing and billing accuracy in relation to product offerings, pricing agreements, and Card Network requirements. This role provides an opportunity to optimize functional processes, develop cohesive partnerships across various LOBs, and mitigate risk to the business. Job Responsibilities: Lead a team of associates and oversee operational processes as well as in-line quality assurance functions. This VP role requires Merchant Services experience and will include, but not limited to, the following responsibilities: Provide 'hands-on' leadership to facilitate performance management, risk and control compliance, employee engagement and retention, employee development, and career mobility Drive innovation and continuous improvement opportunities to enhance operating model and improve the client experience Work cross functionally to drive pricing and billing accuracy in relation to product offerings, pricing agreements and Card Network requirements Optimize functional processes to ensure completeness of controls and a more enhanced and effective workflow Partner with Control partners to drive and implement an effective, robust, proactive and sustainable controls program to mitigate risk to the business Develop cohesive and effective partnerships across various LOBs such as Sales, Relationship Management, Legal, Product, Technology, etc. Required qualifications, skills, and capabilities: Bachelor's Degreeor equivalent practical experience 2 year of related experience in Merchant Services is required Prior management experience required Able to adapt quickly to changing and/or competing priorities while working in a fast-paced environment Strong organizational and analytical skills Strong oral and written communication skills Advanced team building and leadership skills to build strong client partnerships andrelationships with various business functions Ability to make independent decisions and utilize all available tools to manage and prevent corporate and client risk Proficiency with Office Products such as Word and Excel, Access and business presentation tools such as Power Point & PitchPro Proficiency with SharePoint Preferred qualifications, skills, and capabilities: Merchant Services pricing and billing experience Experience in managing a team remotely
