Content Operations Associate
Go1
- Paris
- CDI
- Temps-plein
- Deliver the end-to-end lifecycle of content offered by Go1 - including content onboarding, correct accessibility, and retirements
- Assist and collaborate with the Content Partner Success team for the successful review, approval & delivery of our Content Partners' products
- Provide subject matter expertise and guidance in escalated content related support matters
- Develop and maintain accurate documentation of the Content Operations processes, including guides, training manuals and checklists
- In conjunction with the Content Operations Team, iterate on existing processes and workflows to improve efficiency and visibility
- Contribute and deliver on routine tasks as they relate to content
- Passion for Education: You have a genuine passion for the education industry and understand the profound impact of high-quality learning experiences on individuals and organisations.
- Strong Attention to Detail: At least one year's experience in an administrative role. Your meticulous attention to detail ensures that content onboarding, accessibility, and retirements are carried out with precision and accuracy.
- Problem-Solving Abilities: Your strong problem-solving skills enable you to provide subject matter expertise and guidance in handling escalated content-related support matters effectively.
- Excellent Organisational Skills: Your exceptional organisational abilities and time management skills allow you to handle multiple tasks and projects with ease, ensuring smooth and efficient content operations.
- Collaborative Spirit: You thrive in a collaborative team environment and enjoy working closely with the Content Partner Success team to ensure seamless content review, approval, and timely delivery.
- Process Improvement Mindset: You have an innate desire to improve processes and workflows, proactively identifying opportunities for efficiency gains and driving positive change.
- Tech-Savvy: Your high level of computer literacy, including proficiency in Excel and JIRA, equips you to navigate technology platforms with ease.