Business Development Coordinator (Chattanooga)
Long of Chattanooga
- Chattanooga, TN
- Permanent
- Full-time
The Business Development Center Representative supports our sales efforts by contacting prospective customers. Communication with prospective customers is exclusively through a high volume of telephone contacts and emails with a goal to schedule appointments for our Sales Associates.Job Responsibilities:
- Maintain a minimum standard of outbound calls to prospective customers
- Promptly and accurately enter all customer inquiry data into the system
- Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
- Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
- Adhere to lead management plan guidelines for each lead in your database
- Respond to internet leads and inquiries
- Accurately record interactions with each prospective customer in our database
- Other reasonable duties as may be requested
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
- 1-2 years customer service experience in an outbound calling environment
- Outstanding written and verbal communication skills
- Prior phone experience preferred
- Saturday mornings as business needs dictate
- Goal–oriented individual, driven to exceed personal and team goals
- Exceptional communication and customer service skills exemplified to internal and external customers
- Effectively collaborate with fellow employees
- Demonstrate ability to pass pre-employment testing to include background checks, MVR, and drug test
- 401k
- Full medical benefits
- Paid vacation
- Paid training
- Salary + performance bonuses