Contact Officer: Peter Sheils 0499633413 Peter.Sheils@dva.gov.au
Open Arms – Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health assessment and clinical counselling services for Australian veterans and their families. Open Arms are focused on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. The ACT/Southern New South Wales region provides Open Arms Services to eligible clients living within The ACT and Southern NSW, with offices located in Canberra (Woden), as well as regional satellite offices located in Gungahlin ACT as well as within Queanbeyan and Wagga Wagga in NSW.Assistant Directors leverage specialist knowledge and experience gained from a relevant clinical background to lead multidisciplinary teams in the provision of services to Veterans and their families.They manage the clinical governance processes of Open Arms to develop, maintain, and improve therapeutic practice and services. They support the Regional Director in implementing the business and strategic plan in the region, including identification and application of quality improvement activities, regional application of Open Arms procedures, and evaluation of regional service delivery arrangements.Duties
Oversee the implementation of Open Arms business initiatives, from development through successful execution, under the guidance of the Director.
Assist and communicate with regional leadership in prioritisation, decision-making, service delivery, and initiative implementation.
Review, design and execute improvement to service delivery; find knowledge and skills gaps and help address them.
Improve current processes and optimise organisational procedures for efficiency and productivity.
Serve as a liaison with staff, the regional leadership team and senior Open Arms leadership regarding organisational culture, employee wellbeing, policy implementation, and planning.
Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations. Help define new operational strategies by working with the Director and senior leadership on special projects.
Serve as a clinical subject matter expert, handling inquires, developing action plans, and assisting with preparation and dissemination of communications.
Act as a representative of the Director as required.
Apply the principles of cooperative and safe work practices consistent with APS Values and the Department’s mission, vision, approach and values.
Eligibility
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
Mandatory RequirementsOne of the following:
Qualifications as an AHPRA registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration, OR
Qualification as a Social Worker eligible for membership of the Australian Association Social Workers (AASW) and eligible to apply for Mental Health accreditation.
NotesThis recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.Successful applicants engaged into the APS will be subject to a probation period.DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:
