Security Officer
Raffles Hotels & Resorts
- London
- Permanent
- Full-time
- Ensuring that the safety and security of staff and guests across the hotel and residential areas.
- Monitoring and maintaining security and safety systems.
- Dealing with emergency calls and issues in a calm and effective manner.
- Reporting security risks and breaches.
- Escorting guests and residents through the building safely.
- leasing with external suppliers and security matters.
- Additional responsibilities in absence of line manager or senior employee.
- Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
- Passion and experience in luxury security or a similar role
- Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation
- Proven track record of surprising and delighting guests to provide exceptional service
- Able to work within a team
- Ability to multitask and remain calm under pressure
- Professional and well-groomed
- To be detail-oriented
- Ability to communicate clearly and efficiently in English, both verbal and written.
- You will be offered a competitive salary.
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
- Staff meals whist on duty.
- Employee assistance program, including virtual GP and financial advice.
- We offer Life Assurance to all our colleagues.
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Free dry cleaning for uniform.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.